Support


Support Notifications

We believe in providing our customers with advanced notification for scheduled maintenance. Notification is provided via email and this page whenever service affecting maintenance is scheduled.

June 12, 2016

Fiber Outage – 2016/06/11

At approximately 7:30 a.m. on June 11, the CBN experienced a fiber outage on its 60-count fiber serving the areas south of the Hospital.  Staff began investigating the issue prior […]
March 11, 2016

Fiber Outage – 2016/03/11

At approximately 1:10 p.m. on March 11, 2016, the CBN notification system identified an alarm condition on several strands of fiber in south Glenwood Springs.  Staff began investigating the issue at 1:20 […]
March 8, 2016

Maintenance – 2016/03/08

COMMUNITY BROADBAND NETWORK Maintenance Notification   When:  Tuesday, March 8, – 9:00 PM to 12:00 AM   What is being done:  The CBN will be updating the core network configuration. […]
February 22, 2016

Fiber Outage – 2016/02/20

At approximately 4:20 p.m. on February 20, 2016, the CBN notification system identified an alarm condition on several strands of fiber in west Glenwood Springs.  Staff began investigating the issue […]