Support


Support Notifications

We believe in providing our customers with advanced notification for scheduled maintenance. Notification is provided via email and this page whenever service affecting maintenance is scheduled.

July 20, 2016

Upstream Provider Outage 2016-07-19

At approximately 6:00 p.m.,  the CBN’s secondary upstream provider experienced an issue resulting in traffic unable to route at the upstream location.  The CBN’s circuit did not go down but […]
July 2, 2016

Upstream Provider Outage 2016-07-01

At approximately 9:20 PM on July 1 one of our upstream providers experienced a network outage. All CBN internet service began using our alternate provider immediately. CBN staff will continue […]
June 25, 2016

Power failure causes service outage – 2016/06/25

At, 7:35 p.m., North Glenwood Springs experienced a power outage that affected the CBN’s location at City Hall.  Initially, the CBN’s UPS was able to handle the load. At approximately, […]
June 20, 2016

Maintenance Notification – 2016/06/19 – COMPLETED

Maintenance Notification   When:  Sunday, June  19, – 5:00 AM to 2:00 PM   What is being done:  The CBN will be repairing the 60-count fiber optic cable serving south […]