Support Notifications

We believe in providing our customers with advanced notification for scheduled maintenance. Notification is provided via email and this page whenever service affecting maintenance is scheduled.

February 22, 2016

Fiber Outage – 2016/02/20

At approximately 4:20 p.m. on February 20, 2016, the CBN notification system identified an alarm condition on several strands of fiber in west Glenwood Springs.  Staff began investigating the issue […]
September 10, 2015

Service Issue – 09-10-2015

One of our customers was the recipient of a denial of service (DOS) attack beginning at approximately 2:05 PM 09-10-2015. The issue was notice and work to resolve the issue […]
August 13, 2015

Limited Service Outage – West Glenwood

At approximately 8:35 AM on August 13, we experienced a fiber cut in West Glenwood.  We have identified the issue and working to restore service to this area. If you continue to […]
March 6, 2015

Internet Outage – 03/05/15

At approximately 5:15 PM on March 5, we experienced an internet outage.  Network connectivity was restored at approximately 6:45 PM.   We have identified the issue and implemented a fix that […]