Support Notifications

We believe in providing our customers with advanced notification for scheduled maintenance. Notification is provided via email and this page whenever service affecting maintenance is scheduled.

June 25, 2016

Power failure causes service outage – 2016/06/25

At, 7:35 p.m., North Glenwood Springs experienced a power outage that affected the CBN’s location at City Hall.  Initially, the CBN’s UPS was able to handle the load. At approximately, […]
June 20, 2016

Maintenance Notification – 2016/06/19 – COMPLETED

Maintenance Notification   When:  Sunday, June  19, – 5:00 AM to 2:00 PM   What is being done:  The CBN will be repairing the 60-count fiber optic cable serving south […]
June 12, 2016

Fiber Outage – 2016/06/11

At approximately 7:30 a.m. on June 11, the CBN experienced a fiber outage on its 60-count fiber serving the areas south of the Hospital.  Staff began investigating the issue prior […]
March 11, 2016

Fiber Outage – 2016/03/11

At approximately 1:10 p.m. on March 11, 2016, the CBN notification system identified an alarm condition on several strands of fiber in south Glenwood Springs.  Staff began investigating the issue at 1:20 […]