Support Notifications

We believe in providing our customers with advanced notification for scheduled maintenance. Notification is provided via email and this page whenever service affecting maintenance is scheduled.

January 19, 2017

Service Disruption – 2017/01/19

At approximately 3:40 PM on January 19, 2017 a device malfunctioned causing an issue to propagate throughout the network and disrupting internet service. This issue was noticed quickly and was […]
August 6, 2016

Upstream Provider Outage – 2016/08/06

At 2:35 a.m., service from the CBN’s primary internet provider went down.  The CBN standby technician opened a service repair request with the provider.  At 5:05 a.m., the CBN received […]
July 20, 2016

Upstream Provider Outage 2016-07-19

At approximately 6:00 p.m.,  the CBN’s secondary upstream provider experienced an issue resulting in traffic unable to route at the upstream location.  The CBN’s circuit did not go down but […]
July 2, 2016

Upstream Provider Outage 2016-07-01

At approximately 9:20 PM on July 1 one of our upstream providers experienced a network outage. All CBN internet service began using our alternate provider immediately. CBN staff will continue […]