Support Notifications

We believe in providing our customers with advanced notification for scheduled maintenance. Notification is provided via email and this page whenever service affecting maintenance is scheduled.

January 19, 2017

Service Disruption – 2017/01/19

At approximately 3:40 PM on January 19, 2017 a device malfunctioned causing an issue to propagate throughout the network and disrupting internet service. This issue was noticed quickly and was […]
July 2, 2016

Upstream Provider Outage 2016-07-01

At approximately 9:20 PM on July 1 one of our upstream providers experienced a network outage. All CBN internet service began using our alternate provider immediately. CBN staff will continue […]
June 20, 2016

Maintenance Notification – 2016/06/19 – COMPLETED

Maintenance Notification   When:  Sunday, June  19, – 5:00 AM to 2:00 PM   What is being done:  The CBN will be repairing the 60-count fiber optic cable serving south […]
March 11, 2016

Fiber Outage – 2016/03/11

At approximately 1:10 p.m. on March 11, 2016, the CBN notification system identified an alarm condition on several strands of fiber in south Glenwood Springs.  Staff began investigating the issue at 1:20 […]